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These terms set out the rules that apply when you open and use a ko776 account, make transactions via bKash or Bank Transfer, and access any content on this site. Read them carefully — by continuing to use your account, you confirm you have understood and accepted them.
These terms form the entire agreement between you and ko776 for your use of this platform. They apply from the moment you complete account registration and remain in effect for as long as your account is active or until either party closes it under the procedures described here. Access to ko776 and the services available through it depends on the laws and regulations that apply in your location — if you are in Bangladesh, you are responsible for confirming that your use is permitted under local law and eligible region rules before proceeding. Transactions processed through bKash or Bank Transfer are subject to the limits and verification steps shown in your account wallet section at the time you initiate them. We do not override or substitute those displayed conditions through any other channel. Where a payment is initiated but cannot be completed — for reasons shown in the wallet or by your payment provider — the transaction is treated as not having occurred, and your account balance reflects that. Ko776 reserves the right to update these terms at any time. When we do, the revised version is posted on this page with a note that it has changed. Continued use of your account after a posted update means you accept the revised terms. If you do not accept a change, you may close your account through the account settings page before the change takes effect.
These terms are precise about what they govern and what falls outside their reach. Knowing the boundary helps you understand who is responsible at each step of your account activity.
All login, session activity and account management actions on ko776 fall under these terms. This includes password changes, contact detail updates and any request you submit through the account settings page. These are your direct obligations under this agreement.
Deposits and withdrawals processed through bKash or Bank Transfer are governed here, but the mechanics of each payment provider — their fees, processing steps and limits — are set by those providers independently. Ko776 is not a party to your agreement with your bank or bKash account.
Game titles, promotional notices and account communications published on ko776 are covered by these terms. Content is available only in eligible regions and subject to local law. Availability can change, and we do not warrant that any specific title or notice will remain accessible indefinitely.
External services you reach from ko776 — including your bKash app, bank portal or any linked resource — are governed by their own terms, not ours. We are not responsible for how third-party services handle your data, payments or communications once you leave the ko776 environment.
Ko776 gives you several practical options to manage your relationship with these terms directly through your account. You do not need to contact support for routine account actions — most can be handled through the account settings page once you are logged in. Where an issue goes beyond self-service, there is a clear path to reach us. Your transaction history is available in the wallet section of your account. Records are shown per transaction and include the method used — bKash or Bank Transfer — the amount, the date and the current status. If a record appears incorrect, you can raise a correction request through the support contact form, citing the transaction reference shown on screen. We review each request against our logs and respond through the same channel. If you want to update your registered contact details or information, the account settings page shows the fields you can edit directly. For fields that require identity verification, the page will prompt the steps needed before changes are saved. You are responsible for keeping your details accurate — outdated information can delay account support.
Open the wallet section of your account to see a full transaction history. Each entry shows the payment method, amount, date and status — available any time you are logged in.
Account settings lets you update contact information directly. Fields requiring verification show the steps on screen. Keeping your details current helps support requests move faster.
If something in these terms is unclear, use the support contact form to ask. Cite the specific section you have a question about — this helps us give you a precise answer rather than a general one.
For account-level issues that cannot be resolved through self-service, our support team is reachable through the published contact routes on the support page. Have your account reference and a transaction ID ready where relevant.
If you have a question about how these terms apply to your account, or if something is not working as these terms describe, use one of the contact routes below. We respond through the same channel you use to reach us.
The support form on the contact page is the primary route for policy questions and account disputes. Fill in your account reference and describe the issue clearly — including any transaction ID where relevant.
Live chat is available from the support page when you are logged in. Use it for account access issues or quick clarifications about what these terms cover. For formal correction requests, the contact form creates a written record.
For detailed disputes or requests that need a written trail, email support is published on the contact page. Include your account ID, the section of these terms you are referencing and any relevant transaction details.
Understanding how we manage your account data and how these terms intersect with security and retention gives you a clearer picture of your position as an account holder.
Information you provide — including details tied to bKash or Bank Transfer transactions — is held and used only for the purposes described in our privacy policy. We do not share it with third parties outside what that policy and these terms permit.
You are responsible for keeping your login credentials private. If you suspect unauthorised access, use the account settings page to change your password immediately, then notify us through the support contact form so we can log the report.
Transaction records and account data are retained for the period required by our internal policy and any applicable legal obligation. If you close your account, retained records remain subject to these terms for the retention period even after closure.
To request a correction to held account data, use the support contact form and specify which record or field you believe is inaccurate. We review each request and confirm the outcome through the same channel.
These are questions about the terms themselves — what they cover, how they change and what your options are as an account holder.
Yes. Any transaction you initiate through bKash or Bank Transfer on ko776 is subject to these terms. The payment provider's own conditions also apply on their side — ko776 governs the account and record side of the transaction, while your provider governs the transfer mechanics.
When we update these terms, the revised version is posted on this page. A notice will indicate that a change has been made. If you continue using your account after the update, that counts as acceptance. If you do not agree, you can close your account through account settings before the new terms take effect.
Access to ko776 depends on whether it is permitted under local law and the eligible region rules that apply to your location. These terms do not override local law — you are responsible for checking whether your use is lawful before you proceed with account activity.
Open the wallet section of your account and locate the transaction using its reference number. Then submit a correction request through the support contact form, including that reference number and a clear description of what you believe is incorrect. We review against our logs and respond through the form.
Use the support contact form on the contact page. Mention the section number or heading you are asking about — this helps us give you a direct answer rather than a general policy summary. For formal disputes, email support creates a written record of the exchange.
Transaction records and information are retained for the period set by our internal retention policy and any applicable legal requirement. Closing your account stops new activity but does not immediately delete historical records. These terms continue to apply to retained data during the retention period.